With the rise of shopping in linethe Federal Consumer Protection Agency (Profeco) has launched a tool to identify the stores onlinein which it is not recommended to buysince through this platform warns and protects the interests of consumers in commerce available on the Internet.
As part of a strategy to guarantee the interests and safety of consumers, the Profeco warns about the stores in line that are not reliable and in which it is not recommended to buy. Since certain virtual establishments may fail to comply with the list of minimum requirements when offering a service or product.
Profeco warns about purchases in online stores
Through a digital platform, the Profeco warns to consumers about the stores in line that do not comply with certain requirements and represent a risk to the financial health of users, being a guide to review whether the websites comply with the provisions contained in the Federal Consumer Protection Law.
Therefore, below we point out some of the precepts that the Profeco considers that they must comply with the stores in line to be a safe shopping establishment for users.
- Privacy policy or notice: specify what personal information the site collects and how it is used)
- Security in personal data: that the site can encrypt the personal information of its clients (name, address, date of birth, RFC, telephone number and email)
- Security in financial data: That the site can encrypt financial data when making your payment.
- Show the physical address and landline telephone number
- Detailed description of the goods or services
- That the total costs and taxes are expressed in national currency, as well as the shipping costs.
- Provide information on payment methods
- Specify shipping and delivery times
- Cancellation, return or exchange conditions
The Profeco makes this tool available to the public with which it warns consumers about the stores in line that do not comply with the requirements and for which it is not recommended to buyalready that do not guarantee the protection of consumer rights. The platform is available in this link and you can now consult it.